Terms and Conditions

Last Updated: December 20, 2024

Welcome to House of Kedar (houseofkedar.com). Please read these Terms and Conditions carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing and using houseofkedar.com (“the Website”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our Website or services.

2. Products and Services

2.1 Product Description

House of Kedar offers artisanal cow and buffalo ghee and butter products. While we strive to display our products as accurately as possible, we cannot guarantee that your device’s display of colors accurately reflects the product. We reserve the right to modify product specifications without prior notice.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product or modify its composition at any time.

2.3 Quality Commitment

Our products are made using traditional methods and high-quality ingredients. However, natural variations in color, texture, and taste may occur due to the artisanal nature of our products.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

3.2 Pricing

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to modify prices without prior notice.

3.3 Payment

We accept payments through authorized payment gateways. All payment information is encrypted and secured according to industry standards.

4. Shipping and Delivery

4.1 Delivery Areas

We currently deliver within India. Delivery to certain remote areas may be restricted or subject to additional charges.

4.2 Delivery Timeframes

Standard delivery typically takes 3-7 business days. Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.

4.3 Shipping Conditions

Our products are shipped in temperature-controlled packaging when necessary. We are not responsible for product quality if delivery is delayed or if the product is improperly handled during transit.

5. Returns and Refunds

5.1 Return Policy

Due to the perishable nature of our products, we accept returns only for:

– Damaged products

– Wrong items delivered

– Products with quality issues

5.2 Return Process

Returns must be initiated within 24 hours of delivery. Contact our customer service with photographic evidence of the issue. Returns without prior authorization will not be accepted.

5.3 Refunds

Approved refunds will be processed within 7-10 business days through the original payment method.

6. Product Storage and Usage

6.1 Storage Instructions

Customers are responsible for proper storage of products according to instructions provided on packaging.

6.2 Best Before Date

Products should be consumed before the best before date mentioned on the packaging. We are not responsible for any issues arising from consumption after this date.

7. User Accounts

7.1 Account Creation

You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your account information.

7.2 Account Accuracy

You must provide accurate, current, and complete information during registration and keep your account information updated.

8. Intellectual Property

8.1 Content Ownership

All content on the Website, including text, graphics, logos, and images, is our property and protected by copyright laws.

8.2 Limited License

We grant you a limited, non-exclusive license to access and use our Website for personal use only.

9. Liability Limitations

9.1 Product Liability

Our liability is limited to the purchase price of the product. We are not liable for any consequential damages.

9.2 Website Usage

We are not liable for any damages resulting from:

– Website interruptions or errors

– Unauthorized access to user data

– Force majeure events

10. Privacy and Data Protection

Your use of our Website is also governed by our Privacy Policy. Please review it to understand our practices.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: houseofkedar@gmail.com

Phone: +91 98111 99405

Address: E-205 Kanhayalal, Chopla Mandir, Ghaziabad, Uttar Pradesh – 201001

Last Updated: December 20, 2024